While they were once one of the most prominent forces on the British high street, the company have rebranded to such a point that the Littlewoods contact number is one of the most phoned of any retailer in the country. This has been entirely due to the fact that the company have managed to mould themselves as an online retailer, and have become a relative force in selling electronics goods, toys and leisure equipment at a discounted rate. Thankfully, they have managed to retain a lot of the customer service aspects that their last incarnation still held – meaning that they are much more readily available to be contacted over the phone than their web-based competitors.
When the high street version of Littlewoods was wound up, it was seen as one of the first death knells for physical stores in the face of pressure from online retailers. While the prediction that people would do all of their shopping via the internet proved to be incorrect, the company have clearly managed to take advantage of the growing number of people who are comfortable purchasing on the web. However, one of the edges that the business has over its rivals is the ability to offer low prices while still providing a comprehensive support helpline and other customer service options. Especially when compared to competitors, the Littlewoods phone number is a vital part of their strategy for growing their customer base and increasing sales.
Why do people call the Littlewoods contact number?
Given that they are now purely an online operation and people are unable to go into a shop in order to raise issues with their customer service team, the Littlewoods contact number receives a higher number of calls than, say, the Argos equivalent does. The reasons behind people calling are hugely diverse, and the company are naturally wary at releasing such information into the public domain. However, it is easy to guess at what prompts people to call judging by the kinds of FAQs and guides they give out on their site, as well as the feedback given from callers over social media.
As is the case with any online retailer, the Littlewoods phone number has a huge amount of people ringing in order to raise an issue with the company about getting a refund, making a return or to note that their product is damaged or broken. This is in addition to the general enquiries about delivery times and order updates, and the steady slew of complaints that any helpline gets. Their UK call centres have teams that are dedicated to dealing with each of these matters quickly and effectively, meaning that anyone dialling the Littlewoods contact number will have their issue deal with in record time.
As previously mentioned, Littlewoods have diversified from their original business strategy massively, and this includes in the ways that they deal with customer service matters. Being a solely online entity these days, a lot of their consumer support is also offered via their site – with e-mail forms and live chat being the two most popular forms of people getting in touch with the company using their web presence. However, most customers still feel most comfortable with making a call to a dedicated member of staff through a helpline, which is why the Littlewoods contact number is still so widely popular with consumers.